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Privacy Policy

To protect your rights after making a purchase, you must carefully read the following terms (hereinafter referred to as "these terms"):

  1. Upon agreeing to become a member, users will simultaneously become members of the DNA brand. By becoming a DNA brand member, users confirm that they have read, understood, and agreed to all the contents of these terms, and will enjoy member benefits and privileges.

  2. In accordance with Article 8, Paragraph 1 of the Personal Data Protection Act (hereinafter referred to as "the Act"), this website informs users of the following:

    (1) In order to provide services on this site, promote marketing activities and promotional information, manage and service members, and utilize member rights and marketing analysis, the company will collect personal data such as your name, phone number, and address. This website will process and utilize your personal data within the necessary scope and duration of these specific purposes, using automated or non-automated means within the jurisdiction of the Republic of China. This website will also properly protect your personal data, so you can safely provide your personal data to this website.

    (2) For the aforementioned specific purposes, users agree that this website may provide your personal data to affiliated companies, partners, and collaborators for reasonable use to facilitate related services. These affiliated companies, partners, and collaborators must also comply with the Act and properly protect your personal data.

    (3) Users can exercise their rights under Article 3 of the Act, including inquiries, access, duplication, supplementation, correction, requests to cease collection/processing/utilization, and deletion. If you have any questions, please contact our customer service immediately (Customer Service Phone: 03-312-0416), and we will process and respond to your requests as soon as possible. You may also refuse to provide related personal data, but if the data is incomplete, this website may be unable to provide you with subsequent customer services.

  3. The personal data you register and the checkout information you provide will be kept confidential by this website. Unless otherwise stipulated in these terms, it will not be disclosed or provided to third parties without permission.

  4. Members must properly safeguard their registered account and password. All actions taken using the account to log into the system will be regarded as actions of the account and password holder.

  5. Under the following circumstances, this website has the right to view or provide user personal data to authorized agencies or third parties who provide proper proof of rights infringement:

    • As required by law or by orders from judicial or other competent authorities.

    • To enforce these terms, or in cases where users violate these terms.

    • To maintain the normal operation and security of this website’s system.

    • To protect the legal rights of this website, other users, or third parties.

  6. To ensure all transaction procedures are completed, users must guarantee that the personal data registered on this website is accurate. If there are changes, they should promptly modify it in the member management interface.

  7. Once users make online purchases on this website, it indicates their willingness to buy the goods or services and to comply with the transaction rules. If there are changes to the information provided (such as address, phone number), users should immediately correct their information online and cannot deny their ordering actions or refuse payment on the grounds of data inconsistency. This website reserves the right to accept or reject your order.

  8. For all online purchases made on this website, users agree that the electronic transaction data recorded by this website shall prevail. In case of disputes, this electronic transaction data will serve as the basis for determination. Users should immediately notify this website if they find the transaction data to be incorrect.

  9. This website can suspend or interrupt service under the following circumstances; generally, the website will notify members beforehand, except in emergencies:

    A. Necessary maintenance and construction on electronic communication equipment.

    B. Unexpected electronic communication equipment failures; difficulties in providing services due to suspension of electronic communication services applied by this website; or inability to provide services due to natural disasters or other force majeure factors.

  10. This website reserves the right to modify these terms at any time. The modified terms will be published on this website and will effectively replace the previous terms without separate notice to users. If users continue to use the services after any modifications to these terms, it will be deemed that they have read, understood, and agreed to accept the modified terms.

  11. Users agree that these terms and all online purchases or transactions conducted on this website shall be governed by the relevant laws of the Republic of China. In case of disputes arising from these terms, users agree to submit to the jurisdiction of the Taoyuan District Court of Taiwan as the court of first instance.

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